Our Privacy Policy

Privacy Policy
We, RFT Shipping, a company registered in the United Kingdom with registered office at Registered Address,Suite 3 Greyholme,49 Victoria Road, HampshireEngland,
GU11 1SJ are devoted to protecting and respecting your privacy.The objective of this Privacy Policy is to make you understand what personal data of yours is collected,
how and when we might use or share your information. This privacy policy also explains our online information practices and the options you can make about the way
your details is gathered and used. By using our services you agree to the utilization, collection, and disclosure of the data that we acquire according to this Privacy Policy.
Information we may collect and process:
Personal Information: The personal information includes information provided at the time of registering to use our site, subscribing to our service, posting material or
requesting further services.
Technical Information: We may collect information about your computer, operating system, and browser type, for system administration and to report aggregate
information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
IP Addresses: We collect IP address for security purposes to prevent DDoS attack, anti-hacking and for to prevent fraud, we may also collect IP address for diagnostics
and statistical analysis of traffic used for improvements to the performance and usability of our services. We collect this information as per GDPR policy.
Cookies: Your Net browser has got the in-built service for storing small textual content files called “cookies” that hold information which allows a site to recognize your
account. We use cookies in order to save the information about your general internet usage and provide individualized functionality. We may use cookies to gather and
sometimes track information for statistical purposes to increase the products and services we offer.
You are able to decline cookies by varying your browser settings, but remember that this will disable few of the functionality on our website.
If you register with us or if you continue to use our site, you agree to our use of cookies.
Customer Surveys: We may periodically conduct customer surveys. Participation in our customer surveys is intentional. However, we encourage our users to engage in
these surveys because they supply all of us with important information in order for us to increase the types of services we offer and how we offer them to you. Your
personal information and responses will stay strictly confidential, even if the survey is conducted by a third party.
Where we store and process your personal data:
The data that we collect from you is stored in the UK only but it may be processed by staff operating outside the EEA (European Economic Area) who work for us or for
one of our suppliers. Such staff may be engaged in fulfilment of your order, the processing of your payment details and the provision of support services.
We take all steps necessary to ensure that your data, regardless of where it is processed, is treated securely and in accordance with this privacy policy and the GDPR
(General Data Protection Regulation).
By submitting your personal data, you agree to the processing of this data outside of the EEA.
Uses made of the information:
The data we gather is utilized for billing and to give service and support to our clients. We may use this data to decide our clients’ needs and to advance certain items and
administrations or extra help. We may likewise create aggregate profiles from data that you give during registration, (for example, the aggregate number of clients in a
given class). This collected data might be utilized to advance promotions that show up on our site. We may also use your data, or permit selected third parties to use your
data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.We may
also utilize the data you give to email Company newsletters to the contact email on record, or to get in touch with you about different items that we think might be of
intrigue. However, we do take reasonable precautions to avoid unapproved access to your data.
We do not reveal records about identifiable individuals to our advertisers, however, we can provide them with aggregate information about our customers. We may
additionally use such combination records to help advertisers reach the kind of target audience they need to target.
We may utilize the contact and other data gave to catch up you to help settle issues inside or with our outsider accomplices. For instance, we may get in touch with you in
view of their review answers or to feature certain progressions we made because of your input.
Disclosure of the information:
Some of our products or services are supplied or promoted in conjunction with a partner or sponsor within our corporate group. We may additionally share your data with
these parties to provide the products or services or to help you use of extra facilities. We will only share your information with third parties that agree to maintain your
information in confidence and to use it solely for purposes of providing the product or service as agreed to by us.
If RFT Shipping is concerned in a merger or is acquired by a third party, in that case, customer information held by us will be one of the transferred assets.
We may disclose or share your personal data with companies, organizations, governmental entities or individuals out of doors of the agency if we consider, in excellent
faith that the law calls for us to do so.
We may also share your personal data as to comply with any legal obligation to protect the rights, property, or safety of RFT Shipping, our customers or to investigate,
prevent, or take movement regarding suspected fraud or illegal activities.
GDPR
What is General Data Protection Regulation (GDPR)?
General Data Protection Regulation (GDPR) is the new European law that replaces the Data Protection Act 1998 in the UK. It places greater obligations on how
organisations handle personal data.
Does the GDPR apply to me?
Yes, if you are a customer of RFT Shipping and are processing personal data of any EU individual or entity when using our services.
What are your rights under GDPR?
You have a number of rights under General Data Protection Regulation (GDPR) relating to your personal data, that came into force on the 25th May 2018.
• Right to be informed
You have the right to be informed about the collection and use of their personal data.
• Right to Restrict Processing
The right to restrict processing basically means you can ask a company not to use your information, only to hold it. You have the right to request the restriction of
processing your personal data where there is no legitimate interest for us to do so. You can exercise the right at any time by contacting our Company.
• Right to Access
The GDPR Act gives you the right to ask companies to show you the information they hold on you, including the record of how and when you gave your consent for it to
be used. If the details are wrong, you can correct it.
• Right to Erasure
Often referred to as ‘the right to be forgotten’, you have the right to request to deactivate your account and remove all personal data we have collected and stored.
Companies do not have to delete your data in certain circumstances though such as if the company needs your data to defend a legal claim or they are prevented by the
law from deleting it.
• Right to Rectification
The GDPR provides the right to have any personal data rectified that may be incorrect or incomplete. Customers can update their own personal details via the client area.
• Right to Object
You have the right to object to the processing of your personal data where there is no legitimate or if you consider that a company’s response to your request is not good
enough.
Changes to our Privacy Policy:
We reserve the right to amend or modify this privacy policy at any time. If we decide to change our Privacy Policy in the future will be post it on this page or other places
we deem appropriate
Contact:
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at info@rftshipping.com